Birtley Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

2. Usage of Your Information

Your personal information is utilized for these key purposes:

• Service Execution and Compliance:
  • Managing your vehicle rental bookings and agreements efficiently. Verifying your identity to confirm compliance with our rental criteria. Coordinating the collection and return of vehicles seamlessly. Handling payment processing, including deposits and any applicable charges.
• Customer Interaction for Contract Fulfillment and Legitimate Interest:
  • Providing booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you about any changes to our services or policies.
• Marketing Preferences and Data Use in Birtley:
  • We may send promotional offers, newsletters, and service updates with your consent or based on our legitimate interests. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and site performance. Researching to improve our vehicle selection and service offerings.
• Legal Adherence and Responsibilities:
  • Adhering to applicable legal and regulatory standards. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Your Personal Information Sharing

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. They are contractually bound to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We apply suitable technical and organizational strategies to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, strict access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no internet transmission or electronic storage method can guarantee complete security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of time we retain information depends on the specific type and context of its processing.

Your Rights in Birtley

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your privacy rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content. You have the option to manage your cookie preferences directly in your browser settings. This allows you to control how your data is used while visiting our site.

Policy Revisions

We will periodically revise this Privacy Policy to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you review this policy on a regular basis to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: